Customization: | Available |
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Screen Size: | ≤17" |
Application: | Indoor, Advertising, Outdoor, Surveillance, Graphic Design, Mobile Phone |
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FAQ
1.Q: Order process
A:PO is placed by clients → PI is issued by Royal Display → Payment by clients → Lead time is confirmed by Royal Display → Shipping instrction by Clients → Delivery → Cargo tracking → Receipt of cargo
2.Q: Lead time ( after payment is confirmed)
A: Sample: 1-10 working days Volume: 3-60 working days
3.Q: Payment
A: T/T , Western union, L/C, Credit card, and Cash
4.Q: Warranty
A: 12 months warranty ( Please find more details via our datasheet by item of Limited Warranty)
5.Q:RMA Process
A:Claimed by cliens with photos or videos → Sales rep of Royal Display confirm if have questions → Sales rep issue RMA No to clients if confirmed by QA → Return to Royal Display → Formal report after goods received by Royal Display → Clients confim the analysis report → Proceeding as per the Report both agreed
6.Q:Notes
A:Please check both appearance and function of products prior to installation.
Any damage caused by improper use or unprofessional installation is not covered under warranty.